Refund Policy

We accept returns of defective and non-defective products and also accept exchange requests. A request must be submitted within 30 days after delivery.

Eligibility

Only new and unused merchandise qualifies for a non-defective return. It must remain in its original condition with packaging, tags, accessories, and included materials. Non-defective reasons may include a change of mind, personal preference, or selecting the wrong item. Damaged, defective, incorrect, incomplete, or materially misdescribed products may also be reviewed.

Returns are handled by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail an item without authorization. To begin, provide the order number, checkout email, and reason for the request. For damage, defects, incorrect items, or missing pieces, include photos or video of the product and packaging.

Exchange and refund timing

An exchange depends on available inventory. Once a refund is approved, it is sent to the original payment method within 10 days. A bank or card issuer may require additional posting time.

Email: howethcanonak53@gmail.com
Mailing address: 794 W Laurel St, Fort Collins, Colorado, 80521, United States
Phone: (720) 841-3392